Contact Us

We're here to help with any questions about our products, orders, customization, shipping, or after-sales support. Our customer service team is committed to providing timely and professional assistance to ensure you have a smooth shopping experience with Colivavo.

The best way to reach us is by email. We strive to respond to all inquiries as quickly as possible during our regular business hours.

Customer Support

Email
service@colivavo.com

Phone
+1 510-255-2494

Business Hours
Monday – Friday
9:00 AM – 5:00 PM (Pacific Time)

Our customer support team is closed on weekends and major U.S. public holidays. Messages received outside business hours will be answered on the next business day.

Returns Address

2991 Sacramento St
Berkeley, CA 94702
United States

Please Note: Returns should not be sent back without prior authorization. Before returning any item, please contact our customer support team to obtain return instructions and ensure your return is processed correctly.

Company Information

Colivavo is operated by Yiwu Kesuo Jewelry Co., Ltd.

Business Address
Room B3-01, 3rd Floor, Block B, Jinfuyuan Commercial Building
No. 800 Chouzhou North Road
Choucheng Street, Yiwu
Jinhua, Zhejiang Province 322000
China

We're Here to Help

Whether you need assistance before placing an order or support after your purchase, our team is always happy to help. We value clear communication and are committed to providing reliable customer service for every customer.