Privacy Policy

Last Updated: September 3, 2026

Colivavo is the storefront. Yiwu Kesuo Jewelry Co., Ltd. (义乌科索饰品有限公司) is the company that holds the data collected on https://colivavo.com.

What lands in our files

Checkout and support: name, email, phone, ship-to and bill-to, notes, photos you attach.

Logs: IP, device/browser, pages, referrer, coarse location from IP, cookies.

Cards stay with the payment processor. We do not keep the full PAN.

Why we keep it

To pick and label an order, to answer mail, to stop fraud, to file taxes, to see which necklace pages break, and to send ads only after you opt in.

Who else sees it

We do not sell lists. Hosts, payment firms, carriers, and inbox tools see what they need to run the order. A court or a buyer of the shop may receive records the law or a deal requires.

Cookies

Needed for cart and checkout; optional for basic stats. Blocking them can stop a purchase.

How long and how far

Order and dispute files stay as long as bookkeeping and claims require. The company sits in Yiwu. The Berkeley line is mail only. Servers may sit in China, the U.S., or a vendor’s region.

Your switches

Ask service@colivavo.com for a copy, a correction, a deletion where the law allows, or to leave the marketing list. We may confirm it is you first.

The shop is for adults buying pet accessories. We do not seek data from children under 13.

Edits to this page

The date at the top changes when the text changes.

Desk

service@colivavo.com · +1 510-255-2494 · 9:00 AM–5:00 PM PT, weekdays

Yiwu Kesuo Jewelry Co., Ltd. (义乌科索饰品有限公司)
4th Floor, No. 37 Tongyi Road, Gutang Industrial Zone, Yiting Town, Yiwu, Jinhua, Zhejiang 322005, China
2991 Sacramento St, Berkeley, CA 94702, United States (mail & approved returns)