Terms of Service
Last Updated: July 16, 2026
Welcome to Colivavo. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.
Colivavo is operated by Yiwu Kesuo Jewelry Co., Ltd..
Eligibility
By using this website, you represent that you are at least 18 years of age or the age of majority in your jurisdiction and have the legal capacity to enter into a binding agreement.
If you are using this website on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
Website Use
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use this website solely for your personal, lawful, and non-commercial shopping purposes.
You agree to use this website in accordance with all applicable laws and regulations.
Prohibited Activities
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to interfere with the operation or security of the website.
- Upload viruses, malware, or other harmful code.
- Attempt to gain unauthorized access to our systems or customer accounts.
- Use automated tools, bots, spiders, or scraping software to collect information from the website.
- Copy, reproduce, distribute, or commercially exploit any content from this website without our prior written permission.
- Use our products or services for fraudulent or illegal activities.
Violation of these Terms may result in suspension or termination of access to our website where appropriate.
Account Responsibility
You are responsible for maintaining the confidentiality of any account credentials used to access our website and for all activities that occur under your account.
Please notify us immediately if you believe your account has been accessed without authorization.
Product Information
We strive to ensure that product descriptions, specifications, images, pricing, and availability displayed on our website are accurate and up to date.
However, slight variations in color, appearance, packaging, or product presentation may occur due to photography, display settings, manufacturing updates, or other factors.
We reserve the right to correct typographical errors, inaccuracies, or omissions at any time without prior notice.
Pricing and Availability
All prices displayed on our website are listed in U.S. Dollars (USD).
Prices, promotions, product availability, and product selections may be updated or changed at any time without prior notice.
Applicable sales tax will be calculated during checkout based on the shipping destination and applicable state tax requirements.
Order Acceptance
Submitting an order does not automatically constitute acceptance of the order.
After receiving your order, we will send an order confirmation acknowledging receipt of your purchase request. Orders become accepted when they have been reviewed, payment has been successfully authorized, and the order enters processing.
In limited situations, an order may be unable to proceed, including circumstances involving payment authorization issues, inaccurate pricing caused by technical errors, product availability, suspected fraud, or other operational reasons. If this occurs after payment has been received, any applicable refund will be issued to the original payment method.
Payment
We accept payment methods displayed during checkout.
By submitting payment information, you represent that you are authorized to use the selected payment method.
Payments are securely processed through trusted third-party payment providers. We do not store complete payment card information on our own servers.
Shipping
Shipping times, delivery estimates, shipping destinations, and related information are governed by our Shipping Policy, which forms part of these Terms.
By placing an order, you acknowledge that you have reviewed and accepted our Shipping Policy.
Returns and Refunds
Returns, exchanges, eligibility requirements, refund processing, and related procedures are governed by our Refund & Return Policy.
Customers are encouraged to review the Refund & Return Policy before making a purchase.
Intellectual Property
All content available on this website, including but not limited to text, photographs, graphics, logos, icons, product images, videos, page layouts, website design, software, and other materials, is owned by or licensed to Yiwu Kesuo Jewelry Co., Ltd. and is protected by applicable intellectual property laws.
Except as expressly permitted by law, no content from this website may be copied, reproduced, distributed, modified, published, transmitted, displayed, or otherwise used without our prior written permission.
User-Generated Content
If you choose to submit reviews, comments, photographs, suggestions, testimonials, or other content to our website or customer service channels, you represent that the content is accurate, lawful, and does not infringe upon the rights of any third party.
By submitting such content, you grant Colivavo a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute that content for the purposes of operating, promoting, and improving our products and services, unless otherwise agreed or prohibited by law.
We reserve the right to remove content that is unlawful, offensive, fraudulent, misleading, or otherwise inappropriate.
Third-Party Links
Our website may contain links to third-party websites, applications, or services that are provided for your convenience. These third-party websites operate independently from Colivavo, and we are not responsible for their content, privacy practices, products, services, or terms of use.
Your interactions with any third-party website are governed by that website's own policies and terms. We encourage you to review those policies before providing personal information or making purchases.
Website Disclaimer
We make reasonable efforts to ensure that the information presented on our website is accurate and current. However, occasional typographical errors, technical inaccuracies, pricing errors, or omissions may occur.
We reserve the right to update, modify, or correct website content at any time without prior notice in order to maintain accurate information.
Nothing on this website should be interpreted as professional, legal, financial, or medical advice.
Disclaimer of Warranties
To the fullest extent permitted by applicable law, this website and all products and services are provided on an "as is" and "as available" basis.
Except as expressly stated in these Terms or required by applicable law, Colivavo makes no representations or warranties, whether express or implied, regarding the uninterrupted availability of the website, the accuracy of website content, or the suitability of products for any particular purpose.
Nothing in these Terms excludes warranties that cannot be excluded under applicable law.
Limitation of Liability
To the maximum extent permitted by law, Yiwu Kesuo Jewelry Co., Ltd., its directors, employees, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of the website, products, or services.
This limitation includes, without limitation, loss of profits, loss of revenue, loss of business opportunities, loss of data, business interruption, or other intangible losses, even if advised of the possibility of such damages.
Where liability cannot be excluded under applicable law, our liability shall be limited to the amount paid by you for the product giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Yiwu Kesuo Jewelry Co., Ltd., its affiliates, employees, officers, directors, suppliers, and service providers from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising from your violation of these Terms, misuse of the website, or infringement of any third-party rights.
Force Majeure
We shall not be responsible for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, severe weather, fire, flood, earthquake, war, terrorism, civil disturbances, labor disputes, transportation interruptions, governmental actions, public health emergencies, internet outages, or failures of third-party service providers.
Our obligations will resume as soon as reasonably practicable after the affected circumstances have ended.
Dispute Resolution
We encourage customers to contact our customer support team first so that we can make every reasonable effort to resolve any concerns informally.
If a dispute cannot be resolved through good-faith discussions, either party may pursue any remedies available under applicable law.
To the extent permitted by applicable law, disputes arising from these Terms or your use of the website shall be resolved through binding arbitration rather than court proceedings, except for matters that may be brought in small claims court or where applicable law provides otherwise.
Unless prohibited by applicable law, arbitration shall be conducted on an individual basis, and class actions, consolidated proceedings, and representative actions are not permitted.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law principles, except where mandatory consumer protection laws of your place of residence apply.
Termination
We may suspend or terminate access to our website if we reasonably believe that a user has violated these Terms, engaged in fraudulent activity, attempted to compromise the security of the website, or used the website in an unlawful manner.
Termination of access does not affect any rights or obligations that accrued prior to the date of termination.
Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms of Service, together with our Privacy Policy, Shipping Policy, Refund & Return Policy, and any other policies referenced on this website, constitute the entire agreement between you and Colivavo regarding your use of our website and supersede any prior communications or understandings relating to the same subject matter.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business operations, legal requirements, or website functionality.
Any updates will become effective upon publication on this page, and the "Last Updated" date will be revised accordingly. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Email:
service@colivavo.com
Phone:
+1 510-255-2494
Company Information:
Colivavo is operated by Yiwu Kesuo Jewelry Co., Ltd.
Business Address:
Room B3-01, 3rd Floor, Block B, Jinfuyuan Commercial Building
No. 800 Chouzhou North Road
Choucheng Street, Yiwu
Jinhua, Zhejiang Province 322000
China